Privacy Policy

This policy explains the account, payment, subscription, and lookup data CarrierLookup processes to operate the service.

Last updated: July 20, 2026

1. Data we process

We process account details, API keys, payment and subscription orders, Airwallex billing customer and invoice references, lookup requests, and lookup history needed to provide the service. Card details are entered on the hosted payment page and are not stored by CarrierLookup.

2. Lookup data

Phone numbers submitted for lookups are used to perform the requested lookup and retain customer-facing history.

3. Security

Access is protected with secure sessions and API keys. The service is maintained with monitoring, backups, and strict credential handling.

4. Retention and access

Lookup history is retained to provide customer-facing records and investigate service issues. Account holders may contact support about access or retention requests.

5. Contact

Use the support page for privacy requests, account questions, or data retention concerns.